Sunday, August 24, 2014

Master Mediator Bob Creo Visits Mediation with Heart


Pioneer in Field 
Discusses Five Impasse Breaking Techniques

This week, I was very fortunate to interview nationally known mediator, Bob Creo, for one of my webinars for my online course: Mediation with Heart: Web-Based Training for Change Agents

I launched the online course in mid-May. This interview was the first one in which I used the expertise of a leader in the field to enhance the learning experience for my students.  It was such a great experience, I plan to record more webinars with leaders in the field. 

The link to the replay of the webinar is here.  Don't miss this opportunity to learn from a master. 

Creo's Background


Bob Creo is a pioneer in the field of dispute resolution having begun his career as a neutral in 1979, long before courts began to adopt court-connected ADR programs. Accordingly, he has several decades of experience as a practicing mediator, arbitrator, and special master.  

He continues to research and teach about the mediation process, how people make decisions, and the neuroscience and psychology behind human behavior.

He serves as an Adjunct Professor of Law at Duquesne University School of Law.

He graduated from top-ranked Washington University School of Law in St. Louis, Missouri.  He graduated, Magna Cum Laude, from Brandeis University with Departmental Honors in History.  

He is listed on the leading national rosters for ADR neutrals, including the American Arbitration Association and CPR. He is also a rostered neutral for the Federal Mediation and Conciliation Service.  

Bob is a co-founder of the International Academy of Mediators, Mediators Beyond Borders, and Master Mediator Institute.
He has served as a neutral in over 2,000 cases. 

For more about Bob's practice, check out his website.

Impasse Breaking Techniques

In the webinar, Bob describes the use of the following impasse breaking techniques:

  • The Safety Deposit Box.
  • The Blind Mediator Proposal.
  • The Use of Outside Experts.
  • Multi-party Blind Trust.
  • The Pie Chart Tool.

Bob has written on these topics:

The Creo Blind Trust Method, A Technique for Resolving Multi-Defendant Cases, Vol. No. 17, No. 8 Alternatives, CPR International Institute for Conflict Prevention and Resolution (Sept. 1999).

Emerging from No Man’s Land To Establish a Bargaining Model, Vol. No. 19, No. 8 Alternatives, CPR International Institute for Conflict Prevention and Resolution (Sept. 2001).

A Pie Chart Tool to Resolve Multi-party and Issue Conflicts, Vol. No. 18, No. 5 Alternatives, CPR International Institute for Conflict Prevention and Resolution (May 2000).


Again, my thanks to Bob for sharing his expertise. 

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